At lunch yesterday, I told one of my technically-minded colleagues that my paper “Web 2.0 is People!” was accepted into the Cultural Studies Association conference in April, and my colleague asked me, “What do they mean by Web 2.0, anyway?”
I responded by asking, “Have you read ‘Tim O’Reilly’s ‘What is Web 2.0?‘”
My colleague chuckled and said no, but asked if it was a set of technologies. I replied that it’s more of a design issue.
Today I remembered to forward my colleague a link to the O’Reilly article. Rather than dig through my del.icio.us, I thought the fastest way to find the article would be to query Google for “What is Web 2.0?” To my surprise, the article I wanted did not appear at the top of the page. Instead, it had a link that read “Web definitions for Web 2.0″ and an excerpt from the Wikipedia article. O’Reilly’s essay was the first search result. I wondered if Google was supporting natural language queries or simply returning Wikipedia extracts with the keywords “What is.”
Unsure if I really knew what is meant by “natural language query,” I typed in “What are natural language queries?”, which returned a similar page of Web definitions, and an abstract from a page at the University of Kansas. I tried a few more “what is” queries, like “What is deconstruction?” which returned a literary definition from the US Department of State. (Oddly, the definition doesn’t appear in the page Google links to.) And to make a cheap allusion to Plato’s Symposium, I decided to ask Google “What is Love?” This referred me to Princeton’s WordNet site.
Of course, Google could just be using “what is” as a particular kind of keyword, so I thought I would try few other queries. Although I quit smoking years ago, I decided to ask “How do I quit smoking?” which didn’t do anything special. Then I decided to try a “Who is” query, so I asked “Who is Ingmar Bergman?” Google answered, “Ingmar Bergman is a Swedish film director according to [the URI for the Wikipedia article on Bergman.]” Other “who is” queries were less exciting. “Who is Chris McConnell” just returned the usual results for my name, and “Who is Mike Jones?” led to information about the album by the Houston Chopped & Screwed artist.
It does seem like Google is just using word combinations like “what is” and “who is” as keywords, rather than trying to implement a comprehensive system of natural language queries. Using queries like this, however, does remind me that using labels and titles like, “How do I quit smoking” may improve the ranking of informational pages in Google and other search engines.